Minor scratches and small scuffs are to be expected. We want our buyers to have the best experience possible, but in some cases our hands are tied, like RADIO CODE/ ANTI-THEFT CODES. Usually the radios are unlocked. In case if its locked, we will provide you the VIN# and you can take to the dealership to get the code. If there is a problem with your order please reach out to us.
For a proper resolution before leaving a negative review.